Unlocking the Power of Negotiation in Manufacturing
On the manufacturing floor, you have dozens of everyday opportunities for negotiation, from talking with a team member about an upcoming pay raise to trying to get a better deal from a supplier. In your everyday negotiations, what can you do to say less, get more, and make effective changes?
You need to master the art of negotiation!
How to Grow Your Skills and Unlock the Power of Negotiation
1. The Power of Curiosity and Questions
Negotiation isn’t just about getting your own way. It’s also about changing the thinking of the person you’re negotiation with. To do this, stay curious. Think about the other person’s perspective and what they’re hoping to get out of the conversation. Ask curious questions and engaged in deeper conversations, so you can get a stronger idea of the other person’s perspective.
By staying curious and learning more about the other person’s perspective, you set yourself up from stronger negotiations. By making the other person feel acknowledged and respected, you also set the stage for a conversation where they can constructively engage.
2. Find Common Ground
In manufacturing settings, where operations are often emotional and stressful, it’s important to search for common ground. When you can align interests and find common ground, both sides can share their points and achieve their goals more effectively. This allows you to find solutions that benefit all parties involved, not just one person.
To create more productive negotiations, use phrases like “if you... then I ...” to start conversations that lead to better results.
3. Know When to Pause
Silence also plays a key role in negotiation! While negotiation might seem like it’s all about sharing your position and getting your way, over-talking or oversharing can actually harm your negotiations. If you speak over the other person or don’t offer space for them to share their own thoughts, it encourage trust or collaboration.
Instead of talking, be aware of the power of a pause. Allow space for the other person to provide information or share their perspective, and remember to ask questions and dig deeper to find the best solutions.
Bonus Resources on Negotiation
If you’re ready to learn more about negotiation, check out Say Less Get More: Unconventional Negotiation Techniques to Get What You Want by Fotini Iconomopoulos. In this book, Fotini offers the lessons you need to adjust your negotiation process, understand other perspectives, and confidently get what you want in life and business—all while fostering better relationships and networks. To learn more, check out my book report here.
Learn More on the Podcast
Fotini was also a recent guest on the Mindfulness Manufacturing podcast, where she shared more great lessons and insights. Listen to her episode here!