Exactly What to Say: The Magic Words for Influence and Impact | Author: Phil M. Jones, 2017 What’s It All About? Do you always use the right words? I thought I did… until a recent podcast with a public speaking coach quickly showed me I was wrong! She pointed out where I was falling back … Read More
Empathy
Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience
Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience | Author: Brené Brown, 2021 What’s It All About? In her book, Brené Brown unpacks 87 emotions and takes us on a journey of connection. One of my favorite things about Brené is how she really helps others not only understand the … Read More
Using Relentless Empathy in the Therapeutic Relationship: Connecting with Challenging and Resistant Clients
Using Relentless Empathy in the Therapeutic Relationship: Connecting with Challenging and Resistant Clients | Author: Anabelle Bugatti, 2021 What’s It All About? In her book, Anabelle Bugatti—also known as Dr. Belle—packs in deep, science-based concepts that help readers find value and connect with their community, and she does it all in under 100 pages! The … Read More
How Emotions are Made: The Secret Life of the Brain
How Emotions are Made: The Secret Life of the Brain | Author: Lisa Feldman Barret, 2017 | What’s it all About? In my workshops on emotional intelligence, I often see clients setting goals that revolve around better managing their emotions in difficult situations. By reading this book, I gained a deeper understanding of how our … Read More
There’s No Crying in Frames: Why Leaving Your Emotions at the Door Doesn’t Work
“There’s no crying in baseball!” Thanks to the 1992 movie A League of Their Own, where Tom Hanks plays a coach for an all-women’s baseball team, this quote has become famous and even came in at number 54 on the American Film Institute’s list of top 100 movie quotes. Like many others, I found the … Read More
Dare to Lead
Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. | Author: Brené Brown, 2018 | What’s it all about? One of my favorite questions to ask a leader who is struggling to develop an employees is: ‘What was their response when you sat one-on-one to discuss the performance gap openly?’ Time and time again, I get … Read More
‘I Believe In You’, and 4 Key points That Make it Real
A man almost lost his career and confidence in himself. My direct influence was pushing him one way or another. We may not be saving lives on the operating table, but I know we are shaping one’s worth. It takes two: Leader and the student; both have to have the courage to bounce back. I … Read More






